Return Policy
We want you to be happy with your purchase, which is why your satisfaction is
guaranteed. If you decide that you do not want your item for any reason, please
contact us by telephone or e-mail within 14 days of receipt, so we can arrange
for exchange or return. We will supply you with an RMA number for the return.
Items without an RMA number will be returned to the customer and will not be
processed. Only items purchased from YOURCOMPANY may be returned. All sales
on clearance items and light bulbs are final. Items that have been used,
installed or modified will not be accepted. We accept only saleable items in
the original package. You may be charged for any missing parts. Special order
items are subject to a 25% restocking fee. Custom orders may not be returned
unless they have an operational or manufacturer design defect.
Once the product is received at our warehouse in good condition we will issue a
refund for the amount of the product to the same credit card used for the
purchase, less original shipping charges. The returned item must be received by
us within 14 days of receipt of return authorization. The refund for the
returned item will be made upon receipt and inspection. If we determine that
the item has been installed or used, credit will not be issued and the item may
be returned to you at your expense.